First visit? A guide to consultation, costs and booking

Browse clinics and treatments on MEDID, then use the LINE or WeChat consultation button on the clinic page. The 中文 version of this guide includes both Simplified and Traditional Chinese.

1. Start with your plans

Tell us the clinic or treatment you are interested in, your travel dates and preferred language. If your dates are undecided, say so.

2. Check what the price includes

Ask about price conditions, tax, extra charges and MEDID service fees. Confirm whether interpretation and transfers are available and whether they cost extra.

3. A request is not a confirmed booking

Adding an item to your itinerary or submitting a request does not by itself confirm a clinic appointment. Check the clinic, date, time, costs and change or cancellation terms, and wait for confirmation.

4. Keep a contact for after your visit

Before your visit, confirm how to contact the coordinator and ask follow-up questions after returning home.

Message template

Hello, I am interested in [clinic/treatment]. My travel dates are [dates/undecided] and my preferred language is [language]. Please advise on availability, estimated total cost, interpretation and the booking process.